How To Check RCS Balance In South Africa

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How To Check RCS Balance In South Africa

Whether you’re a regular shopper or using RCS credit for the first time, knowing how to check your RCS balance is essential for managing your credit responsibly. RCS is one of South Africa’s leading retail credit providers, offering flexible payment solutions such as store cards, credit cards, and personal loans. By keeping track of your available balance, you can avoid overspending and stay within your approved credit limit.

ALSO READ: How To Check Balance On What’s On My Card?

This comprehensive guide explains all the available ways to check your RCS balance and answers common questions to help you stay in control of your finances. We will cover:

  • Checking your RCS balance via the RCS App
  • Using the Self-Service Portal
  • Dialling *120*727*card number*# (using your 19-digit card number)
  • Contacting the RCS Call Centre
  • Frequently Asked Questions
  • Conclusion

1. Check Your RCS Balance Using the RCS App

The RCS App is one of the easiest and most convenient ways to manage your account. It is available on both Android and iOS devices and allows you to access your credit information anytime, anywhere.

How to Download and Use the RCS App

  1. Visit your app store

    • Android users: Open the Google Play Store

    • iPhone users: Open the App Store

  2. Search for the official RCS App
    Type “RCS” in the search bar and select the verified RCS application.

  3. Download and install the app
    Tap Download and wait for the installation to complete.

  4. Log in or register
    Open the app and sign in using your RCS login details. New users can follow the on-screen steps to register.

  5. View your balance
    Once logged in, go to the Available Credit section to see your balance in real time.

In addition to balance checks, the RCS App also allows you to:

  • View statements
  • Make payments
  • Track transactions
  • Access promotions and rewards

2. Check Your RCS Balance via the Self-Service Portal

You can also check your RCS balance online using the Self-Service Portal. This platform allows you to manage your account without needing to contact customer support.

How to Use the Self-Service Portal

  1. Visit the RCS website
    Go to: www.rcs.co.za

  2. Log in to your account
    Click on Self-Service and enter your account number with your PIN or password.

  3. View your available credit
    After logging in, select the Available Credit section to see your current balance.

The Self-Service Portal also allows you to:

  • Review transaction history
  • Update personal information
  • Download statements
  • Make payments

3. Check Your RCS Balance Using USSD Code

If you don’t have internet access, you can use your mobile phone to check your balance.

Dial the following code:

*120*727*card number*#
(Use your 19-digit RCS card number)

How it works:

  1. Open your phone’s dialer
  2. Enter the USSD code with your 19-digit card number
  3. Submit the request
  4. Your balance will appear on your screen

Cost: 20c per enquiry
This method is quick, simple, and ideal when you’re on the move.

4. Check Your RCS Balance by Contacting the Call Centre

You can also get your balance by contacting RCS customer support directly.

How to Contact the RCS Call Centre

  • Call: 0861 729 727
  • Follow the automated prompts to check your balance
  • If needed, speak to a customer service agent
  • Provide your 19-digit RCS card number for verification

This option is useful if you experience problems with the app, portal, or USSD service.

5. Frequently Asked Questions (FAQs)

1. Is there a free way to check my RCS balance?

Yes. The RCS App and Self-Service Portal are free to use. The USSD code (*120*727*card number*#) costs 20c per enquiry.

2. Can I check my RCS balance without a smartphone?

Yes. You can use:

  • The Self-Service Portal on a computer
  • The USSD code on any mobile phone
  • The RCS Call Centre

3. How often can I check my balance?

You can check your balance as often as you like. Just note that the USSD method charges 20c per enquiry.

4. What should I do if I forget my login details?

You can reset your credentials on the RCS App or Self-Service Portal, or contact the RCS Call Centre for help.

5. Can I make payments using the RCS App?

Yes. The app allows you to:

  • Make payments
  • View statements
  • Track transactions
  • Manage your full RCS account

6. Conclusion

Checking your RCS balance in South Africa is simple and accessible, with multiple options available to suit your needs. Whether you prefer using the RCS App, the Self-Service Portal, the USSD code (*120*727*card number*#), or the RCS Call Centre, you can easily stay informed about your available credit.

By regularly monitoring your balance, you can manage your spending better, avoid exceeding your credit limit, and maintain healthy financial habits. If you need further assistance, RCS customer support is always available to help.

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